How can I place an order?

You can explore our collection and place an order through our official website:

www.eoscreations.com

For personalised gifting or product enquiries, you may also contact us through our official social media channels.

How long will my order take to arrive?

Delivery timelines depend on your location, product availability and order requirements.

Estimated dispatch and delivery details will be communicated during the ordering process.

What if my product arrives damaged?

If your order arrives damaged, please contact our customer support team promptly with your order details and clear video of unpackaging of the product and packaging.

Our team will review your concern in accordance with the applicable replacement and return policy.

Can I return or exchange a candle?

Please review the policy on our website or contact our team before requesting a return or exchange.

Still have a question?

We would love to help you find the perfect fragrance.

Visit www.eoscreations.com or connect with us on Instagram @eoscreations_369.

EOS Creations | Scents for a more meaningful life.