Because candles are made to order and meant to be burned, we do not accept returns on used or unwanted items. We will happily replace or refund an order if:

  • it arrives damaged or broken, provided unboxing video is made while opening the box or
  • you receive the wrong item.

Send photos and your order number within [48 hours] of delivery on WhatsApp (9217030055) or email. Approved refunds go back to your original payment method within [__] business days. Orders can be cancelled before they are shipped.

Adjust to what you are willing to offer, and keep it consistent with consumer rules.